Sooo, after HOURS and hours of preparing my etsy website I ran into one problem. I cannot seem to make my shop sections appear on my home page. When I click on "add shop sections" it says that there is 33 items. I have several sections such as goatmilk soap, coconut milk soap, etc... and when i click on each section it showes a drop down list of all the correct soaps for that catagory but for some reason next to each section it says a big fat ZERO. I cant figure out how to make them show up! I tried everything and even sent Etsy an email for an answer but its been two days now and no reply :twisted: Im ready to open shop and this is the only thing holding me back. So thats where I am in my progress.... stuck lol! :crazy:
irritated with Esty...
- Thread starter RocknRoll
- Start date
Help Support Soapmaking Forum:
Shannon_m
Well-Known Member
What's the link to your Etsy shop?
I hope this works...
https://www.etsy.com/your/shops/RoyaltySoapworks/preview
Its not actually open yet so im not sure if this link will work but you may be able to find me under royalty soapworks
I just needed to vent a little and perhaps someone would know the answer to my dilema lol
christinak
Well-Known Member
- Joined
- Feb 28, 2013
- Messages
- 662
- Reaction score
- 524
I have an etsy shop but I've never had that problem You are doing everything right. When you are listing your item are you choosing the category you want it to go into?
You are doing everything right. When you are listing your item are you choosing the category you want it to go into?yes, when im listing an item it gives me the choice of which shop section to put the item under. Each item is listed in the right catagory, but they are hidden somehow. I can see them listed under the catogory if I click on it BUT the catagories show up with a <zero> and therefore will not show up in my store. I could just open the store anyway but Im particular and want people to know that I have several sections to choose from. Soooo, still waiting for a reply from Etsy to resolve the glitch.I have an etsy shop but I've never had that problem
christinak
Well-Known Member
- Joined
- Feb 28, 2013
- Messages
- 662
- Reaction score
- 524
Yeah, I just checked your link and it won't allow me in....I looked at my listings and tried to edit one to see if there was something Im not thinking of but nope...you are doing it all right. It must be glitching. Have you tried to start from scratch or restart etsy and your computer?
Shannon_m
Well-Known Member
Ok so your link is this: https://www.etsy.com/people/RoyaltySoapworks
it appears that your shop hasn't gone live or public yet. That may be why.
it appears that your shop hasn't gone live or public yet. That may be why.
lizflowers42
Well-Known Member
Nope, the link doesn't work yet
VanessaP
Well-Known Member
I suspect the issue is that you haven't actually opened the shop up to the public/published the store.
http://www.etsy.com/shop/RoyaltySoapworks will be your store's URL. However, when I go to that, it just takes me to your profile. My shop is public, so when I click on my link, it shows my shop, but its empty, no categories or item listings showing, just an empty store.
http://www.etsy.com/shop/RoyaltySoapworks will be your store's URL. However, when I go to that, it just takes me to your profile. My shop is public, so when I click on my link, it shows my shop, but its empty, no categories or item listings showing, just an empty store.
dianne70
Well-Known Member
Where have you been R&R....missing seeing all your beautiful soaps! Good luck with your store....I have nothing constructive to add
Good luck with your store....I have nothing constructive to add 
Can you turn your store on -- make it public -- to see if your categories work properly in that mode? Then turn it back off if you want to go back to working on it in private? If switching from private to public and vice versa is an easy change, this might be worth a try while you wait. --DeeAnna
I just tried looking for a setting to make it public but i would have to list my items and actually get billed to go public at this point, probably because i have all kinds of things listed. If it were empty i would assume i would be able to open it without getting charged at that point if that makes sense.
I would open shop right now even with the glitch but i think I will wait until Friday either way because thursday is a huge day for me....i go in for a follow up MRI of my brain to see if the tumor is growing back. If it is, then it will be life altering news all over again for me and if that happens, packaging and shipping soap will be the last thing on my mind. I have my fingers crossed though that it is good news so i can open shop and wait for sales lol! I will let you all know how it goes and thanks for the support and advice. xoxo
I wish i could but once i "open" it, I get charged for the listings. Soooo.... i guess i will give it a day or two to resolve the issue and take care of a few personal obsticals in the meantime...:crazy:
christinak
Well-Known Member
- Joined
- Feb 28, 2013
- Messages
- 662
- Reaction score
- 524
You are in my prayers
dianne70
Well-Known Member
Oh my.....good luck....I hope that you get really good news. xx
Last edited:
Shannon_m
Well-Known Member
Keeping you in my thoughts R&R and I'll be waiting on an update. I'm sure the glitch will be resolved the instant you go live on Etsy.
Clementine
Member
- Joined
- Mar 19, 2013
- Messages
- 5
- Reaction score
- 1
Shop sections cannot be seen by the public until you "publish" (pay for) a listing. Try one. The 20 cent fee is good for four months (or until an item sells). Even after an item is published you can continue to edit it, change pictures, change tags, titles, move it around, deactivate it, re-activate and not pay again within the four-month window. When it sells you can decide whether you want to re-list it and pay another 20 cent fee, which starts the clock running again.
If you publish only one item, you will only see the shop section for that one listing. The listing will also appear in your main shop list. The other sections will stay hidden until you publish a listing in each of those.
Hope that helps.
Clem
Similar threads
