Squirrelly
New Member
Hi soapy friends! I'm completely bamboozled here & am hoping someone can help! I'm not new to soapmaking, but I AM new to adding Tetrasodium EDTA to my recipes. Admittedly, I lurked on this website for helpful info & found a TON!! There's one member in particular who wrote & linked a VERY informative article, which includes how to create a 50% Tetrasodium EDTA solution with distilled water (I'm SO SORRY this person's name eludes me at the moment, so unfortunately, I'm unable to give proper credit where it's very much due).
I went ahead & ordered the Tetrasodium EDTA from a large, well-known online supplier. When I went to make the solution, I was mindful to follow instruction, as well as proper weights/measurements needed to make the solution in distilled water. Three days later though (and HOURS UPON HOURS of stirring), the Tetrasodium EDTA wouldn't dissolve AT ALL.
I emailed the company I purchased from & explained the problem. The customer service I received was great. I was told the Tetrasodium EDTA they personally had on-hand, and tested on my behalf, dissolved easily in water, and that it was likely I accidentally received the wrong item due to new employees being trained in their warehouse. The rep I spoke with told me she'd send the CORRECT Tetrasodium EDTA right away, and she did just that! PROBLEM SOLVED... Or so I thought!
So here I am this morning, making my 50% Tetrasodium EDTA/distilled water solution (take: two), and at this point, I JUST DON'T GET IT!!! It's nothing but the same problem all over again!! Once again, I followed instruction & weights to a "T", and once again, the Tetrasodium EDTA just separates from the distilled water & settles to the bottom like fine, gritty, white, beach sand; completely insoluble in distilled water... I'd like to rip my hair out now lol!
So, I'm way too embarrassed to email the supplier AGAIN with the same exact problem, but I'm thinking it has to be one of 3 things: Either the water company is lying about their distilled water being distilled, which I doubt entirely; the supplier I purchased from never "tested the product" like they said they did & there's a major problem with the product itself; or I'm terrible at reading comprehension & am doing something totally wrong here. Either way, I need help so badly!!!!
If anyone could offer help as to what could possibly be going wrong, I would be SO grateful, I'll give you my first born (he's a pre-teen, so he's becoming quite big for his britches anyway HAHAHA!)!!! In all seriousness though, THANK YOU SO MUCH for reading my long post and sharing any info you might have!❤
I went ahead & ordered the Tetrasodium EDTA from a large, well-known online supplier. When I went to make the solution, I was mindful to follow instruction, as well as proper weights/measurements needed to make the solution in distilled water. Three days later though (and HOURS UPON HOURS of stirring), the Tetrasodium EDTA wouldn't dissolve AT ALL.
I emailed the company I purchased from & explained the problem. The customer service I received was great. I was told the Tetrasodium EDTA they personally had on-hand, and tested on my behalf, dissolved easily in water, and that it was likely I accidentally received the wrong item due to new employees being trained in their warehouse. The rep I spoke with told me she'd send the CORRECT Tetrasodium EDTA right away, and she did just that! PROBLEM SOLVED... Or so I thought!
So here I am this morning, making my 50% Tetrasodium EDTA/distilled water solution (take: two), and at this point, I JUST DON'T GET IT!!! It's nothing but the same problem all over again!! Once again, I followed instruction & weights to a "T", and once again, the Tetrasodium EDTA just separates from the distilled water & settles to the bottom like fine, gritty, white, beach sand; completely insoluble in distilled water... I'd like to rip my hair out now lol!
So, I'm way too embarrassed to email the supplier AGAIN with the same exact problem, but I'm thinking it has to be one of 3 things: Either the water company is lying about their distilled water being distilled, which I doubt entirely; the supplier I purchased from never "tested the product" like they said they did & there's a major problem with the product itself; or I'm terrible at reading comprehension & am doing something totally wrong here. Either way, I need help so badly!!!!
If anyone could offer help as to what could possibly be going wrong, I would be SO grateful, I'll give you my first born (he's a pre-teen, so he's becoming quite big for his britches anyway HAHAHA!)!!! In all seriousness though, THANK YOU SO MUCH for reading my long post and sharing any info you might have!❤