Lots of great ideas here guys, thanks for giving me time to ponder your thoughts!
I want to continue to increase my business and get a helper. My biggest complaint is my shipping time. I don't blame anyone, but I do spell out how long it can be before I ship the item(s). In each item description and in a e-mail etsy sends out to every buyer, I state my turn around time clearly. I just can't seem to push things out the door! I mean, I take care to make sure my molds are perfectly square, splinter free, all edges are rounded, and sanded, all nail or screw holes filled, then I sand the whole item by hand and I don't mean with a hand held sander! It is tough getting faster production while still producing a high end product I am proud to stamp my name on. How do I do this? Maybe Shannan needs to move to Missouri and start helping me!
Thanks for letting me blow some steam off. I had a bad experience tonight with someone I busted my ass to get his order out, then he lied in a review and did not mention all the facts, just the ones he wanted to make sure sounded like I was a **** thief! :roll: My grandad a woodworker whom I learned from in my younger years stated to me many times this wise saying;
Son, you can make most of the people you work for happy most of the time, but you can't make all the people you work for happy all the time!"
More and more I'm finding my grandpa was a very wise man! I wish I could though, God knows I do!
In 2008, I want to make more people happy, 100% of the time, if I can, while maintaining the old time craftsmanship I strive to deliver every time!
Paul....