carvan
Well-Known Member
Hello,
I am new to soap/lotion making. Read two books (The Soap makers companion, The everything soapmaking book). I have biotech degree in vietnam now US resident. Our product line consist of: soap, lip balm, bath bombs, lotions, scrubs (basically i want to make everything handmade). After few weeks of testing with husband and family, I decided to start posting few pics up on facebook just to let everyone know about my new project. Well the reaction was bit overwhelming as everyone started contacting me for these products. Not only in america but internationally (vietnam, china, singapore, etc).
Some are requesting certification the products are safe/tested. We use 100% natural products purchased from Bramble Berry. I wonder if Bramble Berry has certification since they look like established business and all of our products are from them. Maybe we can show customers Bramble Berry cert (if they have any). I am still testing everything and trying to ask for patience from customers as I want to be certain these products hold up over time and are safe.
Looking for some guidance as to handle this situation as we are excited yet want this to be successful operations. Any suggestions are greatly appreciated.
Vun
I am new to soap/lotion making. Read two books (The Soap makers companion, The everything soapmaking book). I have biotech degree in vietnam now US resident. Our product line consist of: soap, lip balm, bath bombs, lotions, scrubs (basically i want to make everything handmade). After few weeks of testing with husband and family, I decided to start posting few pics up on facebook just to let everyone know about my new project. Well the reaction was bit overwhelming as everyone started contacting me for these products. Not only in america but internationally (vietnam, china, singapore, etc).
Some are requesting certification the products are safe/tested. We use 100% natural products purchased from Bramble Berry. I wonder if Bramble Berry has certification since they look like established business and all of our products are from them. Maybe we can show customers Bramble Berry cert (if they have any). I am still testing everything and trying to ask for patience from customers as I want to be certain these products hold up over time and are safe.
Looking for some guidance as to handle this situation as we are excited yet want this to be successful operations. Any suggestions are greatly appreciated.
Vun