Soap tester questionnaire

Soapmaking Forum

Help Support Soapmaking Forum:

misskat22

Well-Known Member
Joined
Oct 18, 2012
Messages
276
Reaction score
118
So I'd like to send out a few samples (once they're cured!) of soap to some testers from my FB page. I want to send a questionnaire with it for them to fill out and tell me how they like it. I know most of it is going to be personal opinion, but I'm interested in seeing what people are looking for in handmade soaps and if my soaps are meeting their preconceived ideas. I want to know how they like the lather (was thinking scale of 1-5), how they like the feel, how they like the fragrance (too strong, too weak?) I was also thinking of putting in an area for comments (or specifically asking what they like, dislike, and things they'd like to see changed).

I was going to suggest not using the soap on children under 12 (older maybe?), and explaining that because this is a test I'm not sure how it will react to a child's skin. I was also going to explain a few ways that handmade soap is different from store bought soap and how it may feel different on your skin, and may take a few uses for your skin to adjust from the store bought to the handmade.

I don't want it to be too complicated, but want to get thorough feedback, if someone was testing your soap, what would you want to know about it?
 

Genny

Well-Known Member
Joined
Oct 21, 2010
Messages
3,746
Reaction score
941
Location
NW Wisconsin
I've been a tester for some different soap/bath & body companies and basically here's what they have me do:

Rate bubbles, lather, strength of the fragrance, size of the soap, texture of the soap, color, packaging. Then have them tell me what they enjoyed about it & why. Then what I didn't like about it & why.

I also have to fill out waivers before being sent the testers that ask about all my allergies and/or skin problems or any other health problems and agree not to let anyone else use the testers.
 

misskat22

Well-Known Member
Joined
Oct 18, 2012
Messages
276
Reaction score
118
Ah, a waiver is a good idea! I was going to discuss allergies through email, but it does make more sense to have it clearly outlined :)
 

misskat22

Well-Known Member
Joined
Oct 18, 2012
Messages
276
Reaction score
118
I have not, I'll check it out! My testers are all local to me, so I'd be dropping off the samples and would be willing to pick up the paperwork when it was all done :)
 
Joined
Sep 14, 2022
Messages
440
Reaction score
836
Location
Northern CA
I've been a tester for some different soap/bath & body companies and basically here's what they have me do:

Rate bubbles, lather, strength of the fragrance, size of the soap, texture of the soap, color, packaging. Then have them tell me what they enjoyed about it & why. Then what I didn't like about it & why.

I also have to fill out waivers before being sent the testers that ask about all my allergies and/or skin problems or any other health problems and agree not to let anyone else use the testers.
Thanks for this advice 😊. Here I am almost 10 years late to the party thinking about a survey, and your elements to rate and comment are terrific! Really appreciate it - going to build a survey monkey (Or as a friend a work calls it, a monkey survey lol) and use these. My first batch is ready to try next week and I’m super excited to see what my friends and family think. Thank you @Genny and @Jessrof for the ideas. 🌸
 

Zany_in_CO

Saponifier
Joined
Mar 9, 2017
Messages
8,656
Reaction score
9,698
Location
SE Denver CO
@dmcgee5034 Although Genny and Jessrof are no longer active (note the date above the avatar), there is excellent information in this thread. Thank you so much for finding it and reviving it. I'm sure many others will benefit from reading this good advice!

If you do this, I hope you will follow up with results.

:nodding:
 
Last edited:

Christa10

Well-Known Member
Joined
Feb 23, 2022
Messages
105
Reaction score
127
Location
Fullerton, CA
I find that many people who have not used real homemade soap have become very accustomed to commercial soaps, which are really detergents, which have way too much lather and are full of chemicals. So there's a bit of an education people need when using real soap for the first time. If you are asking people who have not used real soap, they will be comparing to what they are accustomed to, so the feedback you get might not lead you in a good direction if you ultimately try to replicate a commercial soap based on their input. So my recommendation is to try to find soap testers who are very experienced with using home made soap, so you're comparing apples to apples.
 

TheGecko

Well-Known Member
Joined
Jul 22, 2019
Messages
3,534
Reaction score
6,684
Location
Oregon
I used to send out pre-paid post cards to my testers with my address as the return address so they could be "anonymous" and therefore more honest in their assessment. Except of course my testers lived all over the US so I knew from the post mark where it came from. LOL After about the third soap they figured that out too and so it was email after that.
 
Top