As I work in IT, I will say: if you're looking for quality work from an platform with a name which denotes bargain basement prices, yes, you're going to have problems. Expect them. A great deal of them. People who are truly experienced in this type of thing, such as myself (30 odd years) expect to be compensated decently, because they will make sure business owners see results, every single time. They will NOT be hiring themselves out at bargain prices on any platform such as Fiverr.
Would you hire a bargain basement architect to design your home? Or purchase bargain basement cement, sand etc for the foundation which your family home is about to be built on? Or purchase bargain basement priced land to build your home on & not get someone to look at that land & check for potential sinkholes? This is exactly what you are expecting when going to a platform such as Fiverr & expecting to get a bargain on hiring someone to look after anything to do with your business's online presence.
My specialities are: search engine optimization, website design & coding, Google Business listings management, social media management, graphic design, competitor analysis, video editing & post production, copy writing & editing, article writing on behalf of multimillion dollar companies for industry related magazines, and much more. I've been employed as an independent contractor for a large, worldwide corporation for nearly 20 years now for a reason, and I am paid well, because I am very good at what I do & am capable of doing the job of 6 different people, AND ensuring a company sees tangible results. No, I am not looking to be hired, just making clear that expecting to get anything worth your while on a platform which farms out cheaper than dirt work in these fields will get you exactly that - dirt. Nothing more. Regardless of which country the person who you hire is from.
I have chosen to not advertise my services to small businesses because I have had small business owners take advantage of my kindness in the past, and then refuse to pay the balance of what they owe for the professional services I've rendered because they:
1) changed their mind about or demanded something over a month into a project & only 1 or 2 weeks before their project was completed which was not discussed / brought up in their initial consultation (which I do not charge for, incidentally), which was completely out of the question at that stage
2) didn't like the fact that I wouldn't train them to do my job (I've worked 30 years at developing my skill level to this point, and cannot teach someone these skills in a weekend)
3) had an attitude that they are a small business which I should support & that this entitled them to NOT pay me for MY professional services
I have had to fire clients in the past, most recently just a couple of weeks ago. A friend with a local business who now will not even speak to me because I let her know I had boundaries, and that she had crossed them far too many times. I refunded the bulk of her deposit without her even asking, which left me with $250 / month for the crap she put me through over a 4 month period, and felt that this was a-ok because she's a small business. Somehow, she justified victimizing ME by making herself the victim in her own mind LOL
Believe me, clients can be a nightmare. I am not suggesting that you didn't get ripped off. It's very likely, going to a platform such as Fiverr & expecting quality work, that you did. I do know that the general public understands nothing about this field & the skills it takes to ensure clients see results & therefore do not respect the skills which people like me have cultivated over many years (hence, hiring people on platforms such as Fiverr & expecting results); the general public understand nothing about the technology involved & virtually nothing about how the internet itself & search engines actually work. They don't even know enough to avoid platforms such as Wix & other such 'website builders' like the plague because this will absolutely destroy their online presence.
If you wish to find someone who will do quality work for you: hire someone properly. Interview at least a couple of people in whatever way is possible (Zoom call, phone call, face to face). Find out what their experience level is. Get examples of their work which are still live on the internet. Be absolutely clear on what it is you are hoping to have accomplished on your behalf. Take notes. Ask questions. Listen carefully when someone in this field tells you something is not possible. Take this as seriously as you would hiring an architect. Because that's what people like me have experience & knowledge in: internet architecture. Professional architects don't hire themselves out on platforms like Fiverr.