StephD31,That's a lot of essential oil! I'm glad you like BA so much. I know they have a large customer base because there are always other customers picking up large orders when I'm there. They must be doing something right.
I've bought a couple of hundred dollars worth of essential oils from BA and still working my way through. Next time, I'll purchase from another supplier. I bought the Frankincense based on its reviews and was so disappointed. I left a review saying I must have just received a bad batch. The fact they didn't publish my review was a huge red flag, and I was sure they had more disappointed customers than just me.
Early on, I used BA's butters, but I found them crunchy instead of creamy and decided that paying shipping through Soaper's Choice was worth the cost.
For me, BA's not the right company. However, I love that Sodium Hydroxide! They also have a tempting scratch and dent section in the warehouse to find things discounted. Always tempting, but I never concede.
I want to apologize to you and others for defending Bulk Apothecary! I am now one of you!!! I used my Organic Lavender Spike and the chemical smell encompassed my whole lab! Solvent smell for sure! I will be contacting them and would like to see how the handle it. They’ve always been courteous in the past with exchanges and refunds. Will be seeking a new Vendor.