Specifically Shea butter. Refined is okay. I’ve recently ordered from BB. And besides the fact they are the longesttt shipping turn around I’ve ever dealt with, my last order I received I am not sure I trust the shea butter they sent? They are not responding to my email which is even more concerning to me. But it is a different consistency than all my previous orders and PURE WHITE. I’ve never seen shea butter looking like this, or with this consistency, and with 7 pounds on hand I’m truly hesitant to even use any of it. Can anyone recommend a supplier for the east coast with a quicker turn around time and good quality product? I hate to bad mouth BB because I love them for many other products. But my frustrations are growing and I’m not going to invest with someone who isn’t returning the effort to their customers... I am all about customer satisfaction. Plus I’m a little disappointed no more free samples with orders lol! Taking away my little pleasure in ordering. And learning new products to love by testing them first was a huge plus! I currently have an order with them for one bottle of product that has been “in the warehouse” for 4 days now. Sure takes a long time to fill a bottle! Sheesh! Really need some help on the east coast here! Any help would be so greatly appreciated!!!