Many of you will know I am not big on either of these companies at least in the past. I did recently have a turn around about WSP, well I am not adding B&B Customer to the list. I will mention I have always purchased a few items from both suppliers. Anyhoo, due to a communication mix up, not with these companies, I ended up with products I could not ship to the person they were intended for. So I called both companies, after sitting on the shipments for several months and they are both taking back the orders and will handle the shipments themselves. These are intended as International shipments. How can one speak poorly of a supplier that will go this far to help out? right now I am waiting for UPS to pick up one of the shipments and I will drop-off the other to the local ups store. WSP and B&B have definitely restored my faith in their customer service. I also have faith they will follow through on their end as promised.