App not working

Discussion in 'SMF Announcements, Comments, Help & Rules' started by Lolly58, Aug 23, 2019.

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  1. Aug 23, 2019 #1

    Lolly58

    Lolly58

    Lolly58

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    Is anyone having difficulty with the app?
    It logged me off, then tells me I don’t have permission to log on.
    I logged onto my iPad by going to the website with no problem.
     
  2. Aug 23, 2019 #2

    artemis

    artemis

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    The problem I'm having is that it's not loading the posts. It just sits there, spinning it's wheels.
     
  3. Aug 23, 2019 #3

    Angie

    Angie

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    Thanks for reporting this. While I contact the techs for it, could you try the mobile browser version? The mobile browser version has all the features of the regular laptop. You can still disable ads to make it more streamline for the smaller screen.
    I use the mobile browser version on my Samsung phone and ipad and it's much better than the app.

    But, I am testing the app and report it to the app techs.
     
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  4. Aug 24, 2019 #4

    artemis

    artemis

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    I have used the mobile version many times as a back up. I find the app to be more streamlined. The ads do not bother me. I just like the layout of the app and a few other things.
     
  5. Aug 25, 2019 #5

    Angie

    Angie

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    Sorry you don't like the mobile as much as the app. I know that it's on the list of stuff they are checking out.
     
  6. Aug 29, 2019 #6

    KiwiSoap

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    I'll tag this thread as well, also currently unable to use the app, hope this can be resolved soon :)
     
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  7. Sep 6, 2019 #7

    KiwiSoap

    KiwiSoap

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    I'm wondering whether anyone has been able to get the app to connect again, or whether the technical team are making progress on this?
     
  8. Sep 7, 2019 #8

    shunt2011

    shunt2011

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    Nope still can’t get the app to work. I miss it. Used it all the time.
     
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  9. Sep 8, 2019 #9

    KiwiSoap

    KiwiSoap

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    Thanks Shari, good to know there are others waiting as well :) I was wondering whether I had missed something...
    I find the app much more convenient, plus it has a dark mode which the website seems to resist.
     
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  10. Sep 8, 2019 #10

    KiwiMoose

    KiwiMoose

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    ooh - 'stealth mode'
     
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  11. Sep 8, 2019 #11

    artemis

    artemis

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    [QUOTE="KiwiSoap, post: 787544, member: ]
    I was wondering whether I had missed something... [/QUOTE]

    Yes, it would be good to know if we are waiting in vain or if we should just be patient a little longer.

    [QUOTE="KiwiSoap, post: 787544, member: ]
    I find the app much more convenient [/QUOTE]

    I knew I couldn't be the only one!
     
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  12. Sep 8, 2019 #12

    Angie

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    So far, I'm not sure it's coming back. There seems to be some issues that are puzzling everyone. We are trying to give it a little more time before definitely saying it's coming back or not.
     
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  13. Sep 9, 2019 #13

    KiwiSoap

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    Thank you for the update, Angie, I do hope they are able to resolve it!
     
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  14. Nov 11, 2019 #14

    Ellacho

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    Hi Angie, I have a Samsung phone too. How can I disable ads? Thank you!
     
  15. Nov 11, 2019 #15

    Angie

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    I checked again and it's not coming back. At least not in the foreseeable future. Please use the mobile browser on your phone, or download an additional browser and just put the link to SMF in the place in the top of the browser. It will bring you to this site. If you don't change it, it will stay on this site and will be somewhat like having the app.
    The one big thing with using the mobile browser, you will have all the aspects of a laptop available to you.
     
  16. Nov 11, 2019 #16

    Ellacho

    Ellacho

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    Thank you, Angie. I followed your instructions but I still see ads on my phone. At least my laptop and desktop don't have ads. Thank you so much.
     
  17. Nov 11, 2019 #17

    Angie

    Angie

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    I just went to your member account and saw that "disable ads" was not checked. I have done that for you and on laptop, tablet, phone you should not see ads.
     
  18. Nov 11, 2019 #18

    Ellacho

    Ellacho

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    '
    Oh I see! Thank you so much! I don't see any ads on my phone now. Thank you again!!! :thumbs:
     
  19. Nov 11, 2019 #19

    Angie

    Angie

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    Glad it worked.
     

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