I've ordered from them in the past and got my orders quickly. But this time...ugh. I ordered on June 23rd and STILL haven't gotten it. I emailed a few days ago. No response. I called yesterday but they're closed on Fridays. I just emailed again. I'm only one state away. The tracking number is also invalid.
I finally heard back from them. They didn't get my first email for some reason and their voicemail is full. They are shipping out a new order today. I really like them and hate that this order got messed up both shipping wise and communication wise. Looks like the shipping company is the one that messed up though.
i use soap goods for a lot of stuff since it is local, but i did have the same issue with them not getting my emails or emailing me back. but i just went into the warehouse and my stuff was ready to pick up. they are really nice over there.
Mercy give me Peace,
Grace give me Strength,
Truth wield for me Wisdom &
Set me Free.