Watch out for this company!

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Winter

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Nov 22, 2012
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I just wanted to warn you to be careful of purchases made through "The Soap Goat". I made 2 purchases in the summer- neither arrived and my credit card was not charged for either order which was fine.

However, in September I found a charge for $65 to the Soap Goat on my visa statement- I thought maybe that meant the products were on the way but nothing arrived. I tried to phone but they only have an answering machine and they did not return my calls. I registered a complaint with the BBB and The Soap Goat did not bother to get back to them, either. there are currently 4 complaints lodged against that company for the same sort of practice.

My purchases were made to the Abbotsford store (in Canada) and complaints were lodged with both the Canadian store and the head office in Washington State.
 
Thank you for sharing the info! Sorry that you had to go through all the hassle in dealing with them.
 
Thanks:

I am hoping that I don't find anymore charges to my creidt card. NOT pleased!!
 

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