...because I refused, politely, to teach a 5 year old how to make CP. When the child's grandmother asked, I assumed she meant MP, which I would do... but no, I was informed, she wants to make "real" soap; that they had been watching videos online. When I suggested she may want to start with MP, I got "She can handle making soap, any idiot can." And that's when I replied that I wouldn't be comfortable having a child using lye in my workshop, that I felt it was too dangerous for the child, and myself. Now, I'm a no good so and so, my products are inferior, I hate children, bad customer service, blah, blah, blah... Luckily for me, I was at my Saturday market, and several people overheard her, so at least the are folks that know the real story. Sigh.